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How did you do in 2012?
Were you able to achieve more Visibility during 2012? Did you remove blind spots in IT operations and business processes, did you align infrastructure management, did you get a holistic, consistent,...
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CMDB is dead
We are being asked less and less about how to integrate a monitoring system with a CMDB. Main reason: in the past, people thought that building a full-fledged, galaxy-comprehending CMDB was kind of...
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How to be a great CIO (IX): Focus on the smiles, not the trains
Service Management guru Ian Clayton posted a great paper from one of his customers, about why Outside-In thinking is paramount to avoid frustrating everybody and yourself, as the article wisely says:...
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How to be a Great CIO (X): Attend the European Monitoring Symposium
It is not because it is the only European event solely dedicated to Monitoring, it is not because we are going to present a radical change in the way leading companies do business, it is not because...
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Premieres this Friday in a Monitoring Symposium near you.
And when we say there will be surprises this Friday at the European Monitoring Symposium, we mean exactly that. But here is a little teaser. Miss it at your own risk.Filed under: CIO, CISO / CSO,...
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You won the war on CMDBs
When we started this blog, CMDBs were all the rage. ITIL was at its peak. Practically every single customer asked us about our “CMDB strategy”. From the start we had the vision that passing event,...
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